Government agencies have to face a unique set of challenges when procuring solutions for their IT infrastructure and document management needs. Not only do government administrators have to remain accountable for their decisions, but their employees need to use clear, well-designed systems that allow for efficient government service delivery.
Since citizens depend on public institutions for a wide range of services, authorizations, and processes, miscommunication and mismanagement can lead to damaging, expensive consequences. Technology providers need to be able to guarantee effective communication for government agencies while putting reliable systems in place.
At the same time, budgets for government institutions are not growing at a rate proportional to the services they are supposed to fund. Data security concerns are putting increased demands on governmental infrastructure while asserting regulatory compliance. Government agencies need to entrust their systems to reputable service providers in order to guarantee efficiency.