Our Story

Technology Solutions You Can Count On

It’s not easy to choose the right technology solutions for your business. Everything matters – from hardware specifications to ease of use, interoperability, and much more.

Not only do you have to equip your team with the best solution for office productivity while protecting sensitive customer data, but you have to project future technology needs and account for them in your current plan.

That’s where Visual Edge IT comes into the picture. We help our customers make the right choices when it comes to office technology, printing, and document management.

From its humble roots as the subsidiary of a larger office supply company, Visual Edge IT has grown to become the second-largest Xerox office printer dealer in the United States. Our story starts in 1992, the year our founder and chairman Bob Hamilton took full ownership of the company and put the company on a path to growth.

Our goal has been the same since the beginning– to provide our customers with world-class imaging and document management solutions that help them run their businesses more efficiently.

June 1, 1991

Opened first location in Bartlett, TN

March 1, 1993

Opened office in Jonesboro AR


Opened Office in Little Rock AR


Opened Offices in Jackson TN, Huntsville AL, Florence AL, Nashville TN


Opened office in Chattanoga TN w coverage in North Georgia


Opened office in Chattanoga TN w coverage in North Georgia


became the 4th largest Xerox partner in US


Expanded territory south of 140 in Arkansas to Louisiana Border


Achieved unique distinction of Platinum Partner Status with Xerox – only awarded to top 10% of all Xerox partners


IN 2015 the Visual Edge IT CARES program was established after a round table discussion with employees brought forth an interest in having more community involvement.


Became 3rd largest partner in US


Took over 20 counties in Georgia including Macon GA south Atlanta


Joined the VET family of Office & IT Solutions Companies


Achieved Master Elite status for MDS (MPS) with Xerox. Intense certification only awarded to small select group of partners that are committed to high-level certification process including sales, technical, and operation depts.


Xerox Production Partner of the Year due to outstanding leadership, performance, and support of this key vertical.

Visual Edge IT’s Office Technology Solutions Include:

But powerful partnerships with reputable manufacturers is just one driver for our company’s growth. Our talent is key to truly generating customer value. We employ a world-class team of more than 80 highly qualified technical experts and put them to work on our customers’ most challenging business problems.

Our Company Culture Make All the Difference

Visual Edge IT is more than a simple print dealer. We are a dedicated technology provider whose core values are centered around improving our world one experience at a time.

Our team combines vision, integrity, team mentality, likeability, and an “ALL-in” approach to create value for our customers. We define success through these five characteristics and do our best to demonstrate them in every project we take on.

#1 Xerox Premier Partner in the Southeast

Visual Edge IT strives to implement best-in-class technology solutions with every print and imaging product it deploys for its customers. This strategy has led us to test and research all of the tech industry’s most reputable brands, and to develop key partnerships with the best manufacturers in the business.

One of these partnerships is with Xerox, who has recognized our success by naming Visual Edge IT a 14-Star Top Performer – an honor that distinguishes the best performers across the manufacturer’s broad partnership agreements. Only three out of 400 agencies have earned the 14-Star distinction.

Xerox called Visual Edge IT its Most Innovative Partner of the Year twice in 2017. In July 2018, ENX magazine named Visual Edge IT one of its National Spotlight Dealers.