Our Team

Steve Kovalcik

Sales Operation Director

Steve Kovalcik joined XMC in 2015. A veteran of the printing and office solutions industry, he is an award winning sales management professional who has led teams throughout the U.S. to achieve sales and customer service excellence. Steve graduated from The University of Michigan with a BA in Psychology and MBA, and he moved to Tennessee in 1999. Throughout his career he has led numerous initiatives and served several cross-functional committees developed to drive change and position teams for success in multiple industries.

As Sales Operation Director Steve contributes to the development of XMC sales talent by leveraging improved work processes along with technology to drive employee satisfaction and business growth. Steve is naturally curious about how work gets done and his team depends on him to discover and implement technologies that positively impact overall sales effectiveness while providing visibility into actionable sales activity metrics. As a vital member of the XMC Leadership Team, Steve’s mission is to partner with Sales Leadership to drive performance management, analytics, growth, transparency, and accountability. This mission includes understanding the end-to-end processes with sales operations, so this can be leveraged to drive initiatives, enforce compliance, and promote communication to Sales Leadership.

His favorite quote is from Peter F. Drucker: “Many brilliant people believe that ideas move mountains. But bulldozers move mountains; ideas show where the bulldozers should go to work.” A lot of people can come up with great ideas, but Steve believes that improvement and results only come after you’ve rolled up the sleeves and executed on your plan of attack.

Steve and his wife live in Ooltewah and have 3 children. Steve enjoys outdoor activities including golf, shooting sports, and fishing. Despite moving South, he remains an avid Detroit Red Wings and University of Michigan Athletics fan.